Effective Date: February 28, 2025

1. Introduction

Welcome to Alpha Well Being Care (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://alphawellbeingcare.com/ and our services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our website.

2. Services Provided

Alpha Well Being Care provides mental health services, telehealth consultations, and related wellness resources. Our services are intended for informational and therapeutic purposes but should not replace emergency medical care or professional diagnosis in urgent situations.

3. User Eligibility

By using our website and services, you confirm that:

  • You are at least 18 years old or have legal parental/guardian consent.
  • You agree to provide accurate and truthful information.
  • You will not misuse the website or services for unlawful purposes.

4. Use of Website

You agree to use our website responsibly and refrain from:

  • Uploading or distributing harmful content such as viruses or malware.
  • Attempting unauthorized access to our systems.
  • Violating any applicable local, national, or international laws.

5. Telehealth and Medical Disclaimer

  • Our telehealth services are provided by licensed professionals. However, they do not replace in-person medical consultations where required.
  • We do not provide emergency medical care. If you are experiencing a crisis, please call 911 or go to the nearest emergency facility.
  • The information on this website is for general knowledge and should not be used as a substitute for professional medical advice.

6. Appointments and Cancellations

  • Appointments must be scheduled in advance.
  • If you need to cancel or reschedule, please notify us at least 24 hours before the appointment.
  • Late cancellations or missed appointments may be subject to a cancellation fee.

7. Payment and Refund Policy

  • Fees for our services are communicated at the time of booking.
  • Payments must be made before or at the time of service.
  • Refunds are not available once services have been provided, except in exceptional cases at our discretion.

8. Privacy and Data Protection

We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services.
  • We do not guarantee uninterrupted access to our website and may modify or discontinue services without notice.

10. Third-Party Links

Our website may contain links to third-party websites for additional resources. We are not responsible for the content, privacy policies, or practices of these external sites.

11. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will always be available on our website. Your continued use of the website and services after changes are made constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Alpha Well Being Care operates. Any disputes arising from these Terms shall be resolved in the appropriate courts of that jurisdiction.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

By using our website and services, you acknowledge and agree to these Terms and Conditions.