Effective Date: February 28, 2025

1. Introduction

Welcome to Alpha Wellbeing Care (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website https://alphawellbeingcare.com/ and services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when contacting us, scheduling an appointment, or subscribing to our services.
  • Health Information: Medical history, treatment plans, and other health-related data necessary for providing our telehealth services.
  • Usage Data: Non-personal information such as browser type, IP address, and pages visited on our website, collected through cookies or similar technologies.

3. How We Collect Information

We gather information in the following ways:

  • Directly from You: When you fill out forms, schedule appointments, or communicate with us.
  • Automatically: Through your use of our website, via cookies and other tracking technologies.

4. Use of Information

We utilize your information for the following purposes:

  • Service Delivery: To provide telehealth services, manage appointments, and deliver personalized care.
  • Communication: To respond to inquiries, send appointment reminders, and inform you about our services.
  • Improvement: To enhance our website’s functionality and the quality of our services.

5. Data Security

We implement robust security measures to protect your personal information against unauthorized access, use, or disclosure. These measures include encryption, secure storage, and regular security audits. While we strive to ensure the safety of your data, no system can guarantee absolute security.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share information with trusted service providers to facilitate our services. All data shared with service providers is used solely for the purposes outlined in this Privacy Policy and is handled with strict confidentiality.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal data we have collected.
  • Update: Update or correct inaccuracies in your personal information.
  • Delete: Request deletion of your information, except where we are required by law to retain it.
  • Opt-Out: Choose not to receive certain communications from us.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If you believe a minor’s information has been collected, contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or the law. We encourage you to review this policy regularly.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

By using our website and services, you agree to this Privacy Policy.